Terms and Conditions
Effective Date: July 2026
Welcome to Go Metanoia. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Go Metanoia
Go Metanoia provides businesses with Certified Digital Professionals specializing in GoHighLevel (GHL), CRM management, automation, digital marketing support, and related professional services.
These Terms apply to all visitors, prospective clients, and users of our website and services.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You agree that you will not:
Use the website in violation of any applicable law or regulation.
Attempt to gain unauthorized access to our systems or servers.
Distribute malicious software, viruses, or harmful code.
Interfere with the operation or security of the website.
Misrepresent your identity or submit false information.
We reserve the right to restrict or terminate access to our website for any misuse.
3. Discovery Calls
Discovery calls are provided to better understand your business needs and determine whether Go Metanoia is the right fit.
A discovery call does not create a client relationship or guarantee future services.
Recommendations made during a discovery call are based on the information provided at the time of the meeting.
4. Professional Services
If you engage Go Metanoia's services:
We will recommend a Digital Professional based on your business requirements.
Services begin only after both parties agree to the engagement.
Service scope, pricing, working hours, and responsibilities will be outlined separately in a proposal or service agreement.
5. Client Responsibilities
To help ensure successful collaboration, clients agree to:
Provide accurate information.
Supply necessary access to approved business systems.
Communicate expectations clearly.
Review work and provide timely feedback.
Maintain appropriate security for business accounts and credentials.
6. Intellectual Property
Unless otherwise agreed in writing:
Materials, trademarks, branding, logos, website content, graphics, and documentation belonging to Go Metanoia remain our intellectual property.
Clients retain ownership of their own business information, branding, content, and materials.
Work created specifically for a client under an agreed engagement will belong to the client upon fulfillment of the applicable agreement, unless otherwise stated.
7. Confidentiality
We respect the confidentiality of our clients.
Information shared during discovery calls, onboarding, or active engagements will be treated as confidential and will only be used for the purpose of delivering our services, unless disclosure is required by law.
8. Payments
Fees, payment schedules, and billing terms will be outlined in your individual proposal or service agreement.
Failure to make payments may result in suspension or termination of services.
9. Replacement of a Digital Professional
If a Digital Professional is not the right fit for your business, Go Metanoia may provide a replacement in accordance with the terms of your service agreement.
Replacement availability may depend on staffing and business requirements.
10. Limitation of Liability
To the maximum extent permitted by law:
Go Metanoia is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
We do not guarantee specific business outcomes, revenue increases, marketing performance, or operational results.
Clients remain responsible for business decisions made based on recommendations or services provided.
11. Third-Party Platforms
Our professionals may work with third-party platforms including, but not limited to:
GoHighLevel
Google Workspace
Meta Business Suite
Canva
Slack
Zoom
ChatGPT
Google Analytics
Go Metanoia is not responsible for outages, policy changes, pricing changes, or service interruptions affecting third-party platforms.
12. Website Availability
We strive to keep our website available and up to date; however, we do not guarantee uninterrupted access.
We may modify, suspend, or discontinue any part of the website without prior notice.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
14. Changes to These Terms
We may update these Terms from time to time.
Changes become effective once published on this page.
Your continued use of our website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Go Metanoia operates, unless otherwise required by applicable law.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Go Metanoia
Email: [email protected]
Thank you for choosing Go Metanoia.
Transformation Begins With the Right People.